Influence Without Authority

Get what you need to achieve your objectives and produce results Influence Without Authority is the classic guide to getting what you need from people you don't control. Getting things done requires collaboration, and convincing others to contribute requires political skill; this book introduces the Exchange Model, in which you get what you need by offering something of value in return. The key lies in knowing what the other person values—that's their «currency,» and it's your immediate tool for coaxing their cooperation. This model has been proven over decades, as organizations around the world have turned... Далее